​
Frequently Asked Questions
​
1. Do you allow dogs? Yes! Cabins 6&7 are dog friendly.
Pet Policy - Dogs are ONLY allowed in Cabins 6 & 7. The Dog Fee is $35 per night plus applicable taxes. ONLY 1 Dog per cabin. We do not allow cats.
If you are in cabins 1,3,4,5,8 or 9 and you arrive with a dog you will be required to find boarding for your dog or give up your reservation and any and all deposits and payments.
NO pets may be kept in vehicles or tied up on the porch. NO EXCEPTIONS.
You may not leave your dog in your car or in your cabin unattended FOR ANY REASON.
Your dog must be social with other dogs, cats, small children and lots of new people.
You must clean up after your dog immediately.
You may not allow dogs from your group who are staying elsewhere into your cabin. Visiting dogs and owners must abide by the rules above as well.
If a dog is found in a non-dog-friendly cabin, the nightly pet rate will be added to the folio, along with a $250 cleaning fee. Please see below for our Service Dog Policy.
​
What about on your rental boats? We do allow dogs on our boats but please be mindful of the size of your dog. If your dog weighs over 50 pounds then they will be counted as a guest on the boat. Please plan accordingly.
​
2. Can I water-ski or tube on June Lake? We are so sorry but June Lake is a 10 mph lake. You may visit Crowley Lake just South of Mammoth or Grant Lake in the June Lake Loop to water-ski. But, they do not rent ski boats at either location. Please call those marinas for their policies.
​
3. Can I fish from your kayaks or stand up paddle boards? I am so sorry but we do not allow fishing from our non motorized watercraft.
​
4. When was the last time they stocked? I have no idea! Please visit https://wildlife.ca.gov/ for more info
​
5. Do you sell fishing licenses? Nope, but you can get them online at https://wildlife.ca.gov/ or you can buy one at Ernie's Tackle Shop in town
​
6. Do you have camping at Big Rock Resort? No, but maybe one day! The Campground next door is called June Lake Campground you can check availability on https://www.recreation.gov/
​
7. How far in advance can I book a cabin? We open reservations about 11 months out. We give our current guests the option of keeping their reservation for the following year. Please check our online calendar https://www.bigrockresort.net/cabins for current availability. Yes, the Calendar is current and correct. All reservations are paid in full 30 days from check in. Last minute cancellations are rare.
​
8. Can I BBQ on my pontoon boat? NO! Fire and boats are not a good combination!
​
9. You are totally booked! Where else can I stay? I don't keep up with other properties and their availability but you can see a list of all the June Lake Chamber Members here https://junelakeloop.org/ And lots of great info here https://www.visitjunelakeloop.com/
Where else can I rent boats in June Lake?
On June Lake https://www.junelakemarina.net/
On Gull Lake https://gulllakemarina.com/
On Silver Lake https://silverlakeresort.net/
​
10. How do I get to Big Rock Resort? "Directions" Getting to Big Rock is easy! Coming from Bishop/Mammoth take highway 395 North, make a left on to the South Junction of Highway 158, follow the road around the lake and make a right at the Fire station and come down the driveway to the lake. If you are coming from the North make a right onto the South Junction of highway 158. See you at the lake!
What do I do if HWY 158 is closed along the lake in the winter? No, problem! You will be redirected to North Shore Drive which ends at June Mountain Ski Resort. Make a left and come thru town. Make a left at the Fire Station and come down the hill to Big Rock Resort. If 158 South is closed..... it is closed from Oh Ridge to Boulder Lodge. Town will still be open.
​
11. Do I need reservations to enter Yosemite National Park? for 2024 Yosemite National Park has announced a “Peak Hours Plus” 2024 vehicle for park entry on the following dates: On weekends from April 13 to June 30; every day from July 1 to Aug. 15; and on weekends from Aug. 16 to Oct. 27. Reservations will be available for purchase online beginning at 8 a.m. (PST) on Jan. 5, 2024, for all arrival dates (Apr. 13 to Oct. 20). Reservations will be required for vehicle entry to the park between 5 a.m. and 4 p.m. during the reservation periods. Reservations are not required to enter the park after 4 p.m. Learn more about reservations at go.nps.gov/reserve
​
12. What is your boat cancellation policy?
From the time you book your reservation until 7 days before you arrive: $25. A refund will be processed to your card on file minus $25
From 6 days until 2 days before your arrival: 50%. A 50% refund will be processed to your card on file
From 1 day before your arrival until the day of your reservation: 100%. No refund available.
Please email all cancellations to info@bigrockresort.net
* Any reservation cancelled by Big Rock Resort will see a refund in full. We do reserve the right to suspend operations due to wind, weather, thunder and/or lightning.
​
13. What is the cabin cancellation policy?
All deposits are due before March1st or at the time of booking online for the current season. The deposit is 50% of your invoice total. Single cabin reservations must pay in full 30 days before arrival. Two or more cabins and/or a group reservation must be paid in full 60 days before arrival. From the time you pay your deposit until 30/60 before arrival the cancellation fee is $50 per cabin. There are no refunds 29/59 days before your arrival. You may still opt to cancel your reservation and we will open that cabin online. If that cabin gets filled then we will reimburse you the rate we collect minus the $50 cancel fee.
​
14. What is Big Rock resort Group reservation Policy?
Guests reserving multiple cabins will be subject to a non refundable deposit at the time of booking or pre-booking for the following year.
3-4 cabins $500 ,5-6 cabins $750 , 7-8 cabins $1000
​
15. Are the cabin kitchens well stocked?
Yes, the kitchens are stocked with pots, pans, dishes and utensils. Nothing fancy but well equipped to make meals. Please bring any disposable items you may want like paper towels, plastic wrap, foil and ziploc bags. All cabins have toasters and drip coffee makers with filters.
​
16. Do you provide linens for the cabins?
Yes, all beds are made with sheets, pillows, blankets, and duvets. Plenty of kitchen and bath towels are provided. But, make sure you pack beach towels!
​
17. What is there to do in June Lake and the surrounding area?
Check out the links below for all of your travel planning questions.
https://www.visitjunelakeloop.com/
https://www.facebook.com/groups/junelake
https://www.facebook.com/bigrockresortjunelake
https://www.monocounty.org/things-to-do/
​
18. What is Big Rock Resort's Beach use policy?
We have 2 beach areas at Big Rock.
Big Rock Beach is located North (to the right if facing towards the lake) of the gangway.
Launch Ramp Beach is located next to the launch ramp.
The area that is blocked off from the sea wall to the first row of docks is strictly forbidden to access for any reason.
Jumping off the docks at Big Rock Resort is STICTLY FORBIDDEN! There are cables and chains under the water that you can not see. DO NOT JUMP!
BIG ROCK BEACH and the Grass Area is for the exclusive use of Big Rock Resort Cabin and Boat Rental Guests (limited to the number of guests that the boat you have rented accommodates....example: If you rent a 2 person fishing boat then 2 guests may use the beach for the duration of your rental time.)
LAUNCH RAMP BEACH may be accessed by non cabin or boat guests with a $10 per person day use fee and includes parking.
Big Rock Resort reserves the right to limit launching, parking and day use passes at anytime to ensure that cabin and boat guests quality of experience is preserved.
​
19. What is Big Rock Resort's Parking and Launch Ramp policy/fee?
Parking and launching for cabin and slip guests is complimentary.
Parking is complimentary for boat rental guests.
Launching of your watercraft is complimentary.
Parking is $20 per vehicle for anyone not renting a cabin, boat or slip. Free parking is available across the street from the fire station for or launch only guests.
​
20. How much is it to get married at Big Rock?
Here are a few of the things we look for when deciding if a wedding is well suited here.
1. Your group takes a majority of the cabins for a min of 3 nights.
2. All events take place outdoors, tents may be necessary esp. in the Fall
3. 100 guests is our max
4. We do require that you provide insurance. Event Insurance is very easy to add to most home owner policies.
5. All events require the use of our event coordinator, East Side Event Company. Packages start at $1500.
7. The site fee is $1500
8. Most weddings here are in $20-50k range depending on how many guests you have and the level of service desired.
​
21. What is a Service Dog?
A service dog is a specially trained dog that assists individuals with disabilities by performing specific tasks directly related to their disability. These dogs are not considered pets but rather working animals, and they are granted access to public spaces under laws like the Americans with Disabilities Act (ADA) in the U.S.
Common Types of Service Dogs and Their Roles
-
Guide Dogs
Assist individuals who are visually impaired or blind.
Help navigate obstacles, cross streets, and find doorways or seats.
2. Hearing Dogs
Assist individuals who are deaf or hard of hearing.
Alert their owners to sounds like alarms, doorbells, or someone calling their name.
3.Mobility Assistance Dogs
Help individuals with physical disabilities (e.g., wheelchair users, those with balance issues).
Tasks include retrieving objects, opening doors, or acting as a counterbalance.
4.Medical Alert Dogs
Trained to detect and respond to medical conditions such as seizures, diabetes, or severe allergies.
They can alert their handlers before a seizure or fetch medication.
5. Psychiatric Service Dogs (PSDs)
Assist individuals with mental health conditions like PTSD, anxiety, or autism.
Tasks may include interrupting panic attacks, grounding their owner during a dissociative episode, or creating personal space in crowds.
Service Dogs vs. Emotional Support Animals (ESA) and Therapy Dogs
Service Dogs: Perform specific tasks related to a person’s disability and have public access rights.
Emotional Support Animals: Provide comfort through companionship but are not trained to perform specific tasks. They have limited legal access.
Therapy Dogs: Provide emotional support in facilities like hospitals or schools but do not serve one individual person with a disability.
Training and Certification
Service dogs undergo extensive training to perform their tasks reliably. Fake service animals are an issue. A true service dog will exhibit the following key factors:
-
Behavior and Training: Service dogs will NOT beg for food or approach people for attention.
-
Calm demeanor: Service dogs remain well-behaved, even in busy environments.
-
Focus on their handler: They are attentive to their owner, not easily distracted by people, sounds, or other animals.
-
No aggressive or disruptive behavior: They do not bark, growl, or jump unless their task requires it (e.g., alert barking).
-
Housebroken: Service animals are trained to relieve themselves on command or in appropriate areas only.
-
Appropriate Behavior in Public Spaces: A real service dog remains under control of its handler at all times, either on a leash or through voice commands.
-
A true service dog is with its handler 100% of the time.
Responsibility of the Handler
The handler must keep the service dog under control and ensure it behaves appropriately in public.
We will ask the handler to remove the dog if it behaves aggressively, is out of control, or does not exhibit the behaviors above. If your service dog does not exhibit the behaviors described above then Big Rock reserves the right to classify your animal as a PET and NOT A SERVICE ANIMAL. If your animal is deemed a pet by our staff or management then the nightly pet rate will be added to the folio, along with a $250 cleaning fee.
​
​
​